Track your order.
Enter your AWB number — we’ll pull the latest status, live.
Tracking history
Frequently asked
Why hasn’t my tracking status updated?
Courier scans can take a few hours to sync, especially between hub transfers. If your status hasn’t changed in more than 48 hours, contact us and we’ll check directly with the courier.
How long does delivery usually take?
Most UltraGym orders arrive within 4–7 business days from shipment, depending on your location. Metro cities are typically on the faster end of that window.
My order shows “Delivered” but I haven’t received it.
This can happen if the package was left with a neighbor, building security, or a nearby delivery point. If you still can’t locate it, reach out and we’ll open an investigation with the courier.
Can I change my delivery address after shipping?
Once an order has shipped, address changes depend on the courier’s ability to reroute. Contact us as soon as possible and we’ll try on your behalf — it isn’t guaranteed once the parcel is in transit.